Back Office Administrator

We are seeking a detail-oriented and organized Back Office Administrator to support our international Freight Forwarding operations.

Requirements

• Coordinate with international partners to provide necessary information and documentation.
• Maintain accurate records of all customs-related transactions and documentation.
• Assist in resolving disputes or delays related to customs clearance.
• Provide support to the logistics and customer service teams regarding customs queries.
• Identify and implement process improvements to optimize clearance efficiency.
• Ensure that all administrative tasks related to customs and shipping are completed in a timely and compliant manner.
• Liaise with customs brokers, freight forwarders, and regulatory authorities as needed.