The Collision Estimator provides an exceptional customer experience, creating estimates, coordinating repair needs, and ensuring compliance with team members and KPIs. The role requires a high school diploma, 1-year experience, and knowledge of repairs and OE guidelines. The Estimator must be willing to complete I-CAR training and uphold the company's Core Values: Honesty, Integrity & Respect.
Requirements
- Ensure every customer interaction is documented, updated efficiently and accurately with pertinent details
- Provide Customer with accurate and timely information, guiding them through the repair process and ensuring that they receive excellent customer service
- Ensure compliance with all insurance client requirements, processes and metrics
- Participate in daily “production walks” with the Management Team, as required
- Attend training, information sessions and workshops recommended by Store Manager
Benefits
- Annual Paid Time Off (PTO) plans
- 2 weeks of Paid Parental Leave for Full time Employees who work a minimum of 30 hours per week
- 6 paid holidays annually
- Medical, Prescription Drug, Dental & Vision Insurance effective Day 1
- 401(k) Retirement Plan with company match
- Employer Paid Short-Term Disability & Life Insurance
- Additional Voluntary Life Insurance
- Continuing Education Opportunities
- Free Prescription or Non-Prescription Safety Glasses annually
- Annual Voluntary Uniform Stipend
- Voluntary Daily Pay option available