Brandt is seeking a proactive and customer-oriented Outbound Customer Support adviser to join our Knoxfield parts team. The primary responsibility is to reach out to customers proactively, provide information on Brandt parts and services, and ensure a seamless service experience.
Requirements
- 5+ years of previous sales experience in the heavy equipment industry
- Previous experience in outbound customer service, Telemarketing, or sales roles
- Strong knowledge of agriculture equipment parts and service
- Excellent communication and interpersonal skills
- Ability to build reports and maintain positive relationships with customers
- Results-driven with a focus on achieving sales targets
- Proficiency in computer systems and software used in customer relationship management (CRM)
- Ability to work independently and as part of a team
- Strong organisational and time management skills
- Ability to plan, develop, and communicate territory coverage to maximise sales potential
- High school diploma or equivalent
- A valid driver's license and a clean driver's abstract are required
Benefits
- Competitive salary and commission structure
- Company vehicle & tools of trade
- Ongoing training and professional development opportunities
- Positive and supportive work environment
- Employee discounts on service and Brandt products