Senior Developer- Servicenow

We're looking for an experienced ServiceNow Developer to join our Technical Operations team. In this role, you'll design, build, and enhance solutions across ITSM, ITOM, and CSM on the ServiceNow platform. You'll also play a key part in managing platform upgrades, implementing automated testing, and enhancing the internal and external Service Portals for thousands of users worldwide.

Requirements

• 5–8 years of hands-on ServiceNow development experience in enterprise-scale environments
• Proven track record delivering ServiceNow platform upgrades and managing version transitions
• ServiceNow Certified System Administrator (CSA) – required
• ServiceNow Certified Application Developer (CAD) or Implementation Specialist (ITSM/ITOM/CSM) – highly desirable
• Experience working in an ITIL-aligned or service management–driven organization
• Bachelor’s degree in computer science, Engineering, or related discipline
• ITIL v4 certification – preferred
• Deep expertise across ITSM, ITOM, and CSM modules
• Proven experience designing and customizing Service Portal components (widgets, themes, AngularJS)
• Hands-on use of Automated Test Framework (ATF) for regression and upgrade testing
• Strong scripting and development skills using JavaScript, Glide APIs, HTML, CSS, Bootstrap and AngularJS
• Integration experience using REST and SOAP web services
• Familiarity with Flow Designer, Integration Hub, Discovery, and CMDB
• Understanding of ITIL processes and best practices
• Excellent analytical, troubleshooting, and communication skills
• A collaborative mindset with a strong sense of ownership and accountability

Benefits

• Competitive salary
• Employee benefits scheme
• Flexible working hours
• Maternity/ Parental (including secondary) leave policy
• Cab facility in Delhi/NCR
• Meal facility available
• Free Medical Insurance