At Braze, we have found our people. We’re a genuinely approachable, exceptionally kind, and intensely passionate crew. We seek to ignite that passion by setting high standards, championing teamwork, and creating work-life harmony as we collectively navigate rapid growth on a global scale while striving for greater equity and opportunity – inside and outside our organization.
Requirements
- Experience in a technical role such as Solutions Architect, Technical Architect, Technical Account Manager, Implementation Consultant, or a related field.
- 3+ years of technical experience managing complex customer environments with a strong product command and deep technical domain knowledge of SaaS, Mobile, APIs, and Programming.
- Proven track record of delivering high-impact, custom technical engagements that drive tangible outcomes.
- Excellent communication and presentation skills with the ability to explain complex technical concepts to both technical and non-technical audiences.
- Experience working cross-functionally with Sales, Product, Engineering, and Customer Success teams.
- Bachelor's degree in Computer Science, Engineering, or a related technical field, or equivalent practical experience.
- Exceptional technical depth with the ability to design and articulate complex data and system architectures to both technical and non-technical stakeholders.
- Excellent written and verbal communicator with strong influencing skills and the ability to take complex technical ideas and translate them to non-technical stakeholders.
- A natural problem solver, demonstrating a high level of intellectual curiosity and a collaborative approach to solutioning.
- Ability to manage multiple competing, complex technical priorities effectively under time constraints in a fast-paced environment.
- Comfortable building with AI tools to accelerate workstreams and build efficiencies in your day-to-day role.
Benefits
- Competitive compensation that may include equity
- Retirement and Employee Stock Purchase Plans
- Flexible paid time off
- Comprehensive benefit plans covering medical, dental, vision, life, and disability
- Family services that include fertility benefits and equal paid parental leave
- Professional development supported by formal career pathing, learning platforms, and a yearly learning stipend
- A curated in-office employee experience, designed to foster community, team connections, and innovation
- Opportunities to give back to your community, including an annual company-wide Volunteer Week and donation matching
- Employee Resource Groups that provide supportive communities within Braze
- Collaborative, transparent, and fun culture recognized as a Great Place to Work®
