Technical Architect

Braze is seeking a Technical Architect to serve as a highly technical resource, responsible for delivering outcome-based technical services and bespoke technical solutions across all stages of the customer lifecycle. The ideal candidate will have 3+ years of experience in a technical role, excellent communication and presentation skills, and experience working cross-functionally with Sales, Product, Engineering, and Customer Success teams.

Requirements

• 3+ years of experience in a technical role such as Solutions Architect, Technical Architect, Technical Account Manager, Implementation Consultant, or a related field
• 3+ years of technical experience managing complex customer environments with a strong product command and deep technical domain knowledge of SaaS, Mobile, APIs, and Programming
• Proven track record of delivering high-impact, custom technical engagements that drive tangible outcomes
• Excellent communication and presentation skills with the ability to explain complex technical concepts to both technical and non-technical audiences
• Experience working cross-functionally with Sales, Product, Engineering, and Customer Success teams
• Bachelor's degree in Computer Science, Engineering, or a related technical field, or equivalent practical experience

Benefits

• Competitive compensation that may include equity
• Retirement and Employee Stock Purchase Plans
• Flexible paid time off
• Comprehensive benefit plans covering medical, dental, vision, life, and disability
• Family services that include fertility benefits and equal paid parental leave
• Professional development supported by formal career pathing, learning platforms, and a yearly learning stipend
• A curated in-office employee experience, designed to foster community, team connections, and innovation
• Opportunities to give back to your community, including an annual company-wide Volunteer Week and donation matching
• Employee Resource Groups that provide supportive communities within Braze
• Collaborative, transparent, and fun culture recognized as a Great Place to Work®