Technical Architect

Braze is seeking a Technical Architect to join their Expert Services organization. The role involves delivering outcome-based technical services and bespoke technical solutions across the customer lifecycle. The ideal candidate will have 3+ years of experience in a technical role and a strong product command of SaaS, Mobile, APIs, and Programming. They will be responsible for designing and implementing complex technical solutions and integrations, ensuring security best practices, and collaborating with internal and external stakeholders. The Technical Architect will also be expected to maintain and expand their technical depth and expertise, identify new technologies and practices, and advocate for them to enhance the Braze platform's capabilities and value proposition for customers.

Requirements

• 3+ years of experience in a technical role
• 3+ years of technical experience managing complex customer environments
• Proven track record of delivering high-impact, custom technical engagements
• Excellent communication and presentation skills
• Experience working cross-functionally with Sales, Product, Engineering, and Customer Success teams

Benefits

• Competitive compensation
• Retirement and Employee Stock Purchase Plans
• Flexible paid time off
• Comprehensive benefit plans covering medical, dental, vision, life, and disability
• Family services that include fertility benefits and equal paid parental leave
• Professional development supported by formal career pathing, learning platforms, and a yearly learning stipend
• Opportunities to give back to your community
• Employee Resource Groups that provide supportive communities within Braze
• Collaborative, transparent, and fun culture recognized as a Great Place to Work