Technical Architect

Braze is seeking a Technical Architect to serve as a highly technical resource, responsible for delivering outcome-based technical services and bespoke technical solutions across all stages of the customer lifecycle. As a Technical Architect, you will be a key driving force of technical and product expertise, working alongside Sales, Customer Success Managers, Technical Account Managers, Delivery Managers, Partners, Product and Engineering, and Technical Support.

Requirements

• 3+ years of experience in a technical role such as Solutions Architect, Technical Architect, Technical Account Manager, Implementation Consultant, or a related field.
• 3+ years of technical experience managing complex customer environments with a strong product command and deep technical domain knowledge of SaaS, Mobile, APIs, and Programming.
• Proven track record of delivering high-impact, custom technical engagements that drive tangible outcomes.
• Excellent communication and presentation skills with the ability to explain complex technical concepts to both technical and non-technical audiences.
• Experience working cross-functionally with Sales, Product, Engineering, and Customer Success teams.

Benefits

• Competitive compensation that may include equity
• Retirement and Employee Stock Purchase Plans
• Flexible paid time off
• Comprehensive benefit plans covering medical, dental, vision, life, and disability
• Family services that include fertility benefits and equal paid parental leave
• Professional development supported by formal career pathing, learning platforms, and a yearly learning stipend