Enterprise Customer Success Manager
BrexSan Francisco, California, United States
Posted December 11, 2025
132888 - 166110 USD year
Full Time
About the Company
Brex is the AI-powered spend platform that helps companies spend with confidence.
Job Description
Join Brex as an Enterprise Customer Success Manager and serve as a financial technology advisor to Brex's largest customers, unlocking the full value of Brex's solutions and driving high-impact outcomes across their financial stack.
Requirements
- 4+ years in a customer-facing role owning account health, executive relationships, or expansion strategy.
- Direct experience with core accounting workflows, such as invoice processing, T&E tracking, budgeting, accounts payable, ERP systems (e.g., NetSuite, QuickBooks), or spend management tools.
- Experience managing complex, global enterprise accounts (10,000+ employees), with the ability to navigate nuanced org structures and build durable partnerships.
- Strong business acumen with a finance-first mindset and comfortable speaking the language of CFOs, Controllers, and FP&A teams.
- Ability to synthesize product usage data into strategic recommendations that drive tangible customer outcomes.
- Demonstrated success in cross-functional collaboration and influencing internal roadmaps based on customer needs.
Benefits
- Comprehensive health, dental, and vision insurance
- 401(k) matching
- Generous parental leave
- Flexible work arrangements
- Professional development opportunities
- Recognition and rewards for outstanding performance