Enterprise Customer Success Manager

Brex is seeking an Enterprise Customer Success Manager to partner with CFOs, Controllers, and finance ops teams to unlock the full value of Brex's solutions. The role will develop and own strategic account plans, act as a trusted advisor, and build multi-threaded relationships across functional areas.

Requirements

• 4+ years in a customer-facing role owning account health, executive relationships, or expansion strategy
• Direct experience with core accounting workflows, such as invoice processing, T&E tracking, budgeting, accounts payable, ERP systems, or spend management tools
• Experience managing complex, global enterprise accounts (10,000+ employees)
• Strong business acumen with a finance-first mindset and comfortable speaking the language of CFOs, Controllers, and FP&A teams
• Ability to synthesize product usage data into strategic recommendations
• Demonstrated success in cross-functional collaboration and influencing internal roadmaps based on customer needs

Benefits

• Generous Paid Time Off
• 401k Matching
• Tuition Reimbursement
• Relocation Assistance