Case Manager I job description: Supports participants in community integration, recovery skill development, and access to essential resources, while implementing individual service plan goals as directed by Case Manager II and the broader care team. The Case Manager I models recovery principles, upholds organizational ethics, and ensures participants have consistent support at all times.
Requirements
- Peer Wellness Specialist (PWS) certification, required within 90 days of hire
- Self-identifies as a peer in accordance with OAR requirements, with lived experience in mental health, addiction, gambling, or related challenges relevant to the population served, required
- Minimum 1 year of continuous sobriety, required and maintained, for those identifying with addiction-related lived experience
- State ORCHARDS BCU background check clearance, required
- Valid driver’s license, personal vehicle with active registration and liability insurance and acceptable driving record in accordance with Bridge’s to Change’s auto liability policy requirements, required
- Ability to conduct directly observed urinalysis in a manner that upholds participant safety, dignity, privacy, and trauma-informed care; due to this essential function, identifying as male is required as a Bona Fide Occupational Qualification, required
- Prior professional peer support experience, strongly preferred
- Computer literate; functional ability with Microsoft programs and electronic health record systems, required
- GED/High School Diploma, preferred
- Demonstrated ability to establish and maintain clear professional boundaries while holding participants and staff accountable with compassion and consistency
- Strong communication, trauma-informed engagement, and conflict resolution skills, with the ability to navigate emotionally charged or complex situations
- Experience with crisis prevention, de-escalation, and intervention strategies in behavioral health or related settings
- Ability to remain calm, regulated, and exercise sound judgment in high-stress or crisis situations
- Ability to manage multiple priorities in a fast-paced, dynamic environment while maintaining attention to detail and participant safety
- Ability to maintain high professional standards in interactions with participants, staff, and community partners
- Demonstrated success working effectively in diverse, collaborative team environments, with strong skills in promoting inclusion and cultural responsiveness
- Experience collaborating with community partners to identify service or system gaps and build partnerships that improve participant outcomes
Benefits
- 11 Paid Holidays
- 5 Additional Paid Days: 3 Self-Care, 1 Birthday, 1 Personal Holiday
- Generous PTO policy and Sabbatical
- Employer Paid Medical, Life Insurance, Short Term Disability and Employee Assistance Program
- Voluntary Dental, Vision, FSA, Long Term Disability, Critical Illness, Accident Coverage, Hospital Indemnity and Pet Insurance
- 5% Retirement Match with no waiting period
- Annual bonus program
- Annual professional development allotment
- Mileage reimbursement at federal rate for work related travel
- Inclusive workplace culture
- Bilingual wage differential
