Resident Assistant ON CALL
BRIDGES TO CHANGE INCGresham, Oregon, United States
Posted March 4, 2026
Full Time
About the Company
Bridges to Change Inc is a nonprofit organization dedicated to empowering underserved communities through education, workforce development, and social entrepreneurship. The organization designs and implements programs that connect participants with mentors, skills training, and resources needed to achieve economic self‑sufficiency. By leveraging partnerships with local businesses, educational institutions, and government agencies, Bridges to Change creates sustainable pathways for long‑term impact. Its distinctive approach blends data‑driven program design with a community‑first philosophy, ensuring that solutions are tailored to the unique needs of each population it serves. The organization’s culture emphasizes collaboration, transparency, and a commitment to measurable outcomes.
Job Description
The Resident Assistant ON CALL is a part-time, on-call position that provides support and resources to participants in a low-barrier recovery program. The role involves greeting and directing residents, monitoring activities, and documenting interactions and incidents, while also assisting with conflict resolution, crisis response, and medication access.
Requirements
- Serve a diverse population effectively, providing support and basic resource information to participants
- Greet and direct participants, clarifying site expectations and access to available resources
- Document participant interactions and incidents using factual and observation-based documentation
- Mediate and de-escalate conflict and respond to crisis situations in accordance with BTC policy and procedure
- Provide access to medication lockers; report and document medication related activities
- Facilitate classes and skill groups, as assigned
- Prepare meals for participants
- Support external partner and participant meetings, day center activities and after-hour recreation, per calendar of events
- Prepare meeting space of external partners, as assigned
- Conduct periodic inspections of all areas in the building to monitor building and participants
- Clean assigned common areas, coordinate household chores and report maintenance issues promptly
- Complete documentation of services, progress notes, and client interactions in accordance with organizational standards within 24 hours, not to exceed 72 hours
- Uphold organizational ethics, including professional boundaries, confidentiality, and trauma-informed communication standards
- Respond to participant crises with a trauma-informed approach, utilizing de-escalation strategies, administering Narcan in overdose situations, and activating emergency and supervisory support in accordance with BTC procedures
- Administer and document intake and random urinalysis screenings in accordance with program standards
- Participate in regular supervision, team meetings, and training as assigned
- Adhere to organizational policies and procedures, confidentiality regulations, and all applicable federal and state behavioral health standards
Benefits
- Part-time, on-call position with up to 25 hours per week
- Growth opportunities in a dynamic and fast-paced environment