Customer Service Rep/Agent with Portuguese
BridgestoneGreater Poland Voivodeship, Poland
Posted January 13, 2026
Full Time
About the Company
Bridgestone Americas, Inc. (BSAM), headquartered in Nashville, Tennessee, and Bridgestone Europe, Middle East and Africa (BSEMEA), headquartered in Brussels, Belgium, operate collectively as a “Bridgestone West” strategic region.
Job Description
The Customer Service Rep/Agent with Portuguese will act as the first point of contact for customers, managing order processing, resolving escalated issues, and providing advanced product and service information.
Requirements
- Record and process custom/special orders and coordinate with relevant teams
- Respond promptly to escalated customer issues and ensure resolution
- Act as first point of contact for customer queries and complaints
- Provide advanced product/service information and support fitment inquiries
- Follow sales and channel dynamics to provide tailored suggestions to customers
- Build strong customer relationships and adopt customized strategies
- Collaborate with cross-functional teams to resolve issues and improve processes
- Participate in regional meetings and share feedback from stakeholders
Benefits
- A supportive and engaging onboarding experience
- The opportunity to develop and grow, through training and regular mentorship
- Corporate Social Responsibility activities
- A truly global, dynamic and challenging work environment
- Agility and work/life effectiveness and your long-term well-being
- A diverse and inclusive team