Site Service Engineer

Bright Machines is seeking a Site Service Engineer to own the performance and reliability of robotic assembly systems deployed at a major customer site. The role requires a strong technical interface with the customer, manufacturing partners, field teams, and Bright Machines' remote experts.

Requirements

• 5 or more years in a customer-facing technical role
• Experience in an automation and robotics environment
• Associate's Degree (Mechanical or Electrical), Bachelor’s Degree preferred
• Automation, robotics, and PLC experience
• Robotics preferable: FANUC IR + FANUC DCS knowledge
• PLC preferable: Beckhoff PLC
• Experience using Vision systems for inspection and point of interest interpolation
• Preferable MATROX and COGNEX
• General understanding of vision systems and optics
• Experience with labeling applications
• Industrial printers
• Preferable: HERMES and ZEBRA
• Understanding of complex programming (nested recipes)
• Confidence around electro-mechanical systems and a zest for diagnosing new systems with complex failure modes
• Technical documentation experience (reading, creating, editing)
• Understanding of electrical and pneumatic documentation
• Understanding of 2D and 3D mechanical documentation
• Basic skill/experience with 3D CAD software
• Preferable: SolidWorks
• Ability to repair and maintain mechanical systems
• Self starter with ability to work productively with minimal supervision
• Calm, collected demeanor and commitment to customer service
• Good reporting, data collection, and analysis skills

Benefits

• Generous Paid Time Off
• 401k Matching
• Retirement Plan