Customer Success Manager - Search Marketing Analytics

Shape the future of Search with BrightEdge as a Customer Success Manager. Drive business outcomes for enterprise customers and create an integrated SEO analytics and research environment.

Requirements

• 5+ years of relevant experience managing multiple customer accounts
• Experience doing discovery of business goals and needs
• Experience driving technology/platform adoption and usage
• Strong verbal and written communication skills and presentation skills
• Experience managing complex integrations
• Thorough understanding of digital marketing
• Working knowledge of SEO
• Enterprise analytics experience with Tableau/Domo/Power BI a strong plus
• Experience with web analytics, Adobe Analytics a strong plus

Benefits

• Medical, dental, and vision insurance
• 15-23 days PTO depending on tenure plus 10 paid holidays
• Pre-tax commuter benefit plan
• Discounted gym membership
• No or low cost therapy and professional coaching sessions
• 4-6 weeks fully paid parental leave
• Pet wellness and insurance plans