Customer Service Technician
BrightspeedOhio, United States
Posted March 13, 2026
Full Time
About the Company
Brightspeed is reimagining how people live, work, play, and connect by providing fast, reliable internet connections and an awesome customer experience.
Job Description
Brightspeed is looking for a Customer Service Technician to join their team. The role involves installing, maintaining, and troubleshooting high-speed internet, video, and voice networks. The candidate will also be responsible for maintaining and repairing outside plant facilities within assigned geographic service areas.
Requirements
- High School diploma or equivalent experience
- Ability to distinguish colors on facilities
- Ability to handle 28 foot extension ladders (up to 75 lbs. routine work) and utility access hole covers (up to 150 lbs.)
- Basic computer skills including MS Office applications
Benefits
- Competitive compensation
- Comprehensive benefits
- 401K plan with company match
- Employee assistance program
- Voluntary benefits