Housing Coordinator provides move-in assistance and housing retention services in scattered-site housing across the San Francisco Bay area. The role involves working directly with tenants and case managers to ensure successful housing retention and addressing housing-related issues. The ideal candidate will possess a deep understanding of trauma-informed care principles and be committed to creating a safe and empowering environment for clients.
Requirements
- Coordinate client move-ins into scattered-site, supportive housing units
- Collaborate with Intensive Case Management Services providers, and property providers to quickly lease-up units and promote housing stability
- Work with the Housing Acquisition Specialist team to assist with housing placements and assignments
- Assist with maintaining client application reviews and trackers
- Ensure tenant well-being and unit habitability through a regular schedule of unit inspections and wellness checks
- Respond to housing and tenant-related emergencies during normal business and after hours
- Master the housing rights of people with disabilities under Section 504 of the Rehabilitation Act of 1973 and the Fair Housing Act, As Amended in 1988
- Assess need for reasonable accommodations/unit modifications and ADA compliance, and assist program participant through the process to obtaining the request
- Submit and follow up on tenant maintenance requests
- Maintain thorough and accurate progress notes, files, and correspondences while maintaining confidentiality of tenants, staff, and organizational information at all times and exercise appropriate boundaries with tenants
- Routinely make home visits and phone calls to program participants
- Attend all agency staff meetings and trainings, as well as department meetings and case conferences
- Other duties as assigned by Program Supervisor and Program Manager
Benefits
- Health Care Plan (Medical, Dental, & Vision)
- Retirement Plan (With 5% Match)
- Life Insurance (Basic, Voluntary and AD&D)
- Paid Time Off (Vacation, Sick & Public Holidays)
- Family Leave (Maternity, Paternity)
- Short Term & Long-Term Disability
- Training & Development
- Wellness Resources
- Hybrid Work
