Operations Specialist

Brilliant Corners is seeking an Operations Specialist to join their Program Operations department. The Operations Specialist will work with internal and external partners to receive, review, and process various requests. The role will support the processing of client and unit related requests, including general assistance requests, ARVU payments, rental subsidy payments, and utility payments.

Requirements

• 1+ years' experience in a non-profit setting preferred but not required
• Intermediate-level familiarity with Microsoft Word and Excel required
• Intacct software experience preferred but not required
• Salesforce/CRM software and/or database experience preferred but not required
• Strong communication skills with effective messaging and strong follow up
• Able to work in collaboration with team, internal and external departments as needed
• Data and metric drive, comfortable around numbers
• Process driven
• Strong attention to detail
• Ability to understand, retain and apply program policies to role

Benefits

• Health Care Plan (Medical, Dental, & Vision)
• Retirement Plan (With 5% Match)
• Life Insurance (Basic, Voluntary and AD&D)
• Paid Time Off (Vacation, Sick & Public Holidays)
• Family Leave (Maternity, Paternity)
• Short Term & Long-Term Disability
• Training & Development
• Wellness Resources