Quality Assurance Analyst

Brilliant Corners is seeking a Quality Assurance Analyst to support the implementation of quality assurance efforts for their supportive housing programs. The QA Analyst will collaborate with program teams and leadership to gather insights, analyze data, and ensure data quality across programs.

Requirements

• One year of professional experience in data analysis, report generation, developing training materials, project coordination and process mapping.
• 2 + years working in the non-profit sector or human services or supportive housing, preferred.
• Strong analytical thinking and problem-solving skills to identify root causes of defects and process inefficiencies.
• Ability to interpret data, identify trends, and recommend QA improvements.
• Proficient in data management, analysis and reporting tools (e.g., Excel, Salesforce, Asana)
• Collaborative, detail-oriented, and committed to equity and accuracy.
• Knowledge of QA methods, supportive housing programs and non-profit reporting requirements.

Benefits

• Health Care Plan (Medical, Dental, & Vision)
• Retirement Plan (With 5% Match)
• Life Insurance (Basic, Voluntary and AD&D)
• Paid Time Off (Vacation, Sick & Public Holidays)
• Family Leave (Maternity, Paternity)
• Short Term & Long-Term Disability
• Training & Development
• Wellness Resources