Strategic Account Specialist

As a Strategic Account Specialist at Brilliant, you will play a critical role in setting every project up for success by building accurate, client-ready, and production-feasible estimates that align pricing, timelines, packaging requirements, and margin goals from the start. You will collaborate closely with Account Managers, suppliers, and internal teams to validate pricing, confirm inventory and timelines, and ensure all project details are accurate and complete. This role requires precision and partnership, and you must thrive in a fast-paced environment, manage a high volume of work with tight deadlines, and approach complexity with a solutions-oriented mindset.

Requirements

• 2+ years of experience in estimating, production planning, quoting, or a similar logistics-focused role in a fast-paced, client-facing environment
• Exceptional attention to detail and strong ownership over your work
• Ability to work quickly and accurately under tight timelines
• Financial awareness with a strong focus on maintaining healthy margins
• A proactive, solutions-oriented mindset with a collaborative approach
• Strong written and verbal communication skills, with the ability to clarify complex details in simple, client-friendly terms
• Comfort working in a dynamic environment with shifting priorities
• Familiarity with project management tools such as Wrike or Asana and ticketing systems such as Zendesk, Intercom, or Front is a plus

Benefits

• Medical, Dental, & Vision benefits
• Flexible PTO
• Paid company holidays
• Work from home stipend for new hires