Customer Success Specialist
Brinks HomeTexas, United States
Posted April 3, 2026
Full Time
About the Company
Brinks Home is a leader in the smart security industry, protecting over one million people across the U.S., Canada, and Puerto Rico. We strive for the highest standards for our customers while fostering a positive work environment for our employees.
Job Description
We are seeking a determined Customer Success Specialist who embodies our core values: Service, Accountability, Customer Focus, Growth, and Integrity. As a Customer Success Specialist, you’ll begin your journey with a structured training program designed to set you up for success. Once you master your Customer Success Specialist training, you will control the next steps in your career path by having several options to pick from in our Customer Success and Customer Relationship groups.
Requirements
- At least 1 year of proven work experience in technical support or similar role
- Two years of call center experience preferred
- Proficient problem solving and communication skills
- Excellent computer skills
- Minimum typing skills of 30 WPM
- Bilingual in Spanish preferred, not required
Benefits
- Medical
- Dental
- Vision
- 401(k) with Employer Match
- Paid Time Off & Paid Holidays
- HSA/FSA
- Life & AD&D Insurance
- Disability Coverage
- Maternity/Parental Leave
- Mental & Physical Health Benefits
- Employee Resource Groups
- Volunteer Hours
- Discounted Equipment & Monitoring
- Employee Referral Program
- Continuing Education
