Customer Success Specialist I
WillScotScottsdale, Arizona, United States
Posted March 6, 2026
Full Time
About the Company
WillScot is a Great Place to Work and a leading provider of complete temporary space solutions in North America.
Job Description
At WillScot, we're looking for a Customer Success Specialist to act as a liaison between the company and its customers. The ideal candidate will have proven customer support experience, strong phone contact handling skills, and a positive attitude. The role involves communicating with customers throughout the workorder and billing process, resolving issues, and maintaining excellent service standards.
Requirements
- Proven customer support or customer service experience
- Strong phone contact handling skills
- Excellent oral/written communication skills
- Ability to work independently in a fast-paced environment
- Collaboration with team to support customer success
- Proficient with MS Office/Excel/Word/Outlook
- Familiarity with CRM system; Salesforce.com experience is a plus
Benefits
- Medical, dental, vision
- Disability, life insurance
- Paid time off (including Company holidays)
- Tuition reimbursement
- Retirement savings plan with company match
