The Associate Director, Customer Insights supports the development and leads the execution of market research, advanced analytics and insight-generation activities that inform strategic and tactical decision-making for the Neuroscience business.
Requirements
- Minimum 5 years of experience in pharmaceutical analytics or market research, ideally within oncology or related therapeutic areas.
- Bachelorâs degree required; advanced degree (Masterâs or PhD) preferred.
- Proven ability to synthesize complex data sourcesâprimary research, secondary data, and competitive intelligenceâinto actionable insights for senior leadership.
- Strong stakeholder management and consultative partnership skills, with experience influencing cross-functional teams and governance forums.
- Excellent communication and presentation skills, capable of delivering clear, concise recommendations
Benefits
- Health Coverage: Medical, pharmacy, dental, and vision care.
- Wellbeing Support: Programs such as BMS Well-Being Account, BMS Living Life Better, and Employee Assistance Programs (EAP).
- Financial Well-being and Protection: 401(k) plan, short- and long-term disability, life insurance, accident insurance, supplemental health insurance, business travel protection, personal liability protection, identity theft benefit, legal support, and survivor support.