We are seeking a Senior Therapeutic Area Specialist to drive demand for BMS medicines within their portfolio for the appropriate patients. The primary role of the TAS is to engage HCPs with a differentiated Customer Experience (Cx) through deeper scientific dialogue on and consistent with label, leveraging new ways of working and CE^3.
Requirements
- Advanced scientific degree and/or preferred 5+ years of pharmaceutical or biotechnology experience as healthcare sales / MSL / HCP / nurse
- Ability to communicate scientific or clinical data accurately and convincingly to help physicians best serve their patients
- Demonstrated experience building and maintaining strong credibility with key customers, office staff, and others in the customer influence network via a customer-centric mindset and desire to create positive and differentiated Customer Experience (Cx)
- Experience in cardiovascular preferred
- Demonstrated strong capability in account management skill sets, superior selling competencies, and proven sales performance track record of meeting or exceeding goals
- Demonstrated ability to work effectively cross-functionally with a positive team mindset and can-do attitude
- Strong selling and promotional skills proven through a track record of performance
- Customer/commercial mindset
- Demonstrated ability to drive business results
- Experience identifying, engaging, and cultivating credibility with customers across the patient care journey
- Demonstrated account management skills and problem-solving mentality. Understands the patient journey and can customize engagement and deliver tailored messages
- Demonstrated resourcefulness and ability to connect with customers
- Patient Centricity: Understands the patient journey and experience. Has a patient-focused mindset
- Scientific Agility: Excellent communication and presentation skills to articulate scientific and clinical data in an easy-to-understand manner to help HCPs best serve their patients. Has a strong learning mindset and passion for science. Prioritizes staying current with the latest data
- Analytical Capability: Ability to analyze data, such as prescribing patterns, market trends, and HCP preferences. Data-driven insights help TAS strategize and target their efforts effectively
- Ability to segment HCPs based on their preferences and other relevant factors. This helps them tailor their communication and product presentations to suit individual HCP needs
- Understanding how to interpret and analyze data related to BMS products, customer preferences, clinical data
- Ability to use CE^3 to generate insights and do dynamic call planning
- Digital Agility: Understanding, adapting, and effectively using technology in various aspects of healthcare business and interacting with HCPs
- Utilizing various digital communication channels such as emails, instant messaging apps, and video conferencing to stay in touch with healthcare professionals, colleagues, and clients
- Competency using CE^3 and other software or CRM tools to collect, enter, and manage quality data in a timely and compliant manner, track interactions, and plan future engagements with healthcare professionals
- Ability to use the Medical on Call technology effectively
- Keeping up to date with technological advancements and changes
- Teamwork/Enterprise Mindset: Strong business acumen to understand and analyze business and market drivers and develop, execute, and adjust business plans
- Demonstrates a strong sense of learning agility. Seeks out and learns from unfamiliar experiences, and then applies those lessons to achieve better results in subsequent situations
- Track record of balancing individual drive and collaborative attitude
- Holds a high level of integrity and good judgment, in order to navigate the requirements of the role effectively and compliantly in accordance with BMS policies and procedures
Benefits
- Health Coverage: Medical, pharmacy, dental, and vision care
- Wellbeing Support: Programs such as BMS Well-Being Account, BMS Living Life Better, and Employee Assistance Programs (EAP)
- Financial Well-being and Protection: 401(k) plan, short- and long-term disability, life insurance, accident insurance, supplemental health insurance, business travel protection, personal liability protection, identity theft benefit, legal support, and survivor support
- Paid Time Off
- US Exempt Employees: flexible time off (unlimited, with manager approval), 11 paid national holidays
- Phoenix, AZ, Puerto Rico and Rayzebio Exempt, Non-Exempt, Hourly Employees: 160 hours annual paid vacation for new hires with manager approval, 11 national holidays, and 3 optional holidays
- Unlimited paid sick time
- Up to 2 paid volunteer days per year
- Summer hours flexibility
- Leaves of absence for medical, personal, parental, caregiver, bereavement, and military needs
- Annual Global Shutdown between Christmas and New Years Day
