Casual Patient Services Clerk

Role Overview

Provide clerical support and facilitate patient management, including admitting patients, completing reception duties, and delivering exceptional customer service. Ensure patient confidentiality is preserved.

What You Will Do

Create patient records, admit patients, handle patient inquiries, arrange appointments, and maintain a high level of customer service.

Why It Might Be a Fit

Previous administration experience in a health setting, knowledge of medical terminology, and strong communication skills are required. Ability to work independently and advanced computer skills are also necessary.

Requirements

• Previous administration experience in a health setting
• Knowledge of medical terminology
• Knowledge of private health fund billing and public health funding
• Knowledge of Patient Administration Systems
• Strong communication skills, both written and verbal
• Ability to work independently in a multidisciplinary team
• Advanced computer skills, including Microsoft Office applications
• Excellent customer service skills
• A valid Nationally Coordinated Criminal history check, or willing to obtain

Benefits

• Wellbeing initiatives
• Confidential employee counselling
• Healthy work/life balance
• Accrued Day Off (additional day off per month)
• Fitness Passport
• Salary Packaging
• Discounts and Promotions
• Professional development opportunities
• Culture of continuous improvement