Technical Business Analyst

The Technical Business Analyst is a cross-functional IT role responsible for bridging business needs, technology solutions, and project delivery.

Requirements

• Degree or diploma in Computer Science, Information Systems, Business Administration, related field or equivalent experience
• 3 plus years experience in business analysis, systems analysis, or a similar IT delivery role
• Experience working in an IT environment with complex Business Applications or enterprise technology environment
• 3 plus years proven experience gathering, analyzing, validating, and documenting business, functional, technical, data, reporting, and operational requirements
• 3 plus years experience developing current-state and future-state process maps, workflows, use cases, acceptance criteria, data-flow summaries, and system-impact documentation
• Experience supporting the full project and systems delivery lifecycle (SDLC), including requirements definition, design support, testing, implementation, transition-to-operations, and post-implementation support
• Ability to work independently on moderate to complex initiatives, manage multiple priorities, identify risks and dependencies, and escalate issues appropriately
• Experience working with ERP systems, enterprise business applications, or complex application environments
• CBAB, CCBA, ECBA, or equivalent business analysis certification or training
• Prosci, CCMP, or equivalent organizational change management certification or practical experience considered an asset
• PMP, PRINCE2, equivalent project delivery experience or project governance training considered an asset
• Intermediate Microsoft 365 skills
• Strong communication, and facilitation skills, with the ability to build relationships with a variety of stakeholders
• Excellent documentation skills, with strong attention to detail, version control, and traceability

Benefits

• Employer paid extended health, vision, and dental coverage (including family)
• Employee and Family Assistance Program
• Yearly health and wellness benefit
• RPP eligibility after one year
• Employee recognition program
• In-house professional development opportunities