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Job description
We're looking for an experienced NOC Engineer to join our Infrastructure team at Broadvoice. You'll be part of a mission-critical function responsible for monitoring, responding to alerts, and executing operational tasks that keep our global infrastructure running smoothly.
Monitor infrastructure, respond to alarms, execute operational tasks, collaborate with teams, and participate in an on-call rotation.
You'll have opportunities to grow your career, enjoy flexibility, be part of a community that values diversity and inclusion, and make an impact on building a reliable infrastructure.
Company
Tech, Software & IT Services • Media & Communications
Broadvoice is a leading provider of cloud-based communication and customer experience (CX) solutions for mid-market businesses globally. They empower companies to deliver exceptional customer service across all digital channels through a comprehensive suite of offerings, including Unified Communications as a Service (UCaaS), Contact Center, and VoIP solutions. Broadvoice distinguishes itself through its AI-powered platform, providing deep analytics, specialized workflows, and tools to enhance agent and customer experiences. Beyond core communication services like SIP Trunking and Hosted Voice, they offer a robust portfolio of connectivity options – Broadband, Fiber Optic, and more – alongside managed security solutions, enabling businesses to streamline operations and achieve superior customer outcomes.
