Animal Experience Ambassador Seasonal

Join the PRIDE and Brookfield Zoo Chicago’s mission to ignite emotional connections with wildlife that spark conservation action while leading vital programs to protect endangered species. Our beautiful 235-acre campus offers a living classroom that is home to over 3,500 animals representing 500 species. Brookfield Zoo Chicago is embarking on a groundbreaking, ambitious Next Century Plan to achieve our vision. It is the beginning of an exciting transformative journey!

Requirements

• Observe/monitor interactive animal areas, ensuring a high standard of engagement, education, and safety across all areas.
• Engage Zoo guests in celebrating animals and nature by interpreting animals and nature in assigned areas.
• Facilitate behind-the-scenes experiences, ensuring efficient guest check-in, smooth transitions, and consistent program delivery.
• Facilitate daily Penguin Encounter programs, providing engaging conservation messaging, animal information, and collaborate effectively with Animal Care Specialists.
• Uphold Zoo policies and safety protocols within shared animal areas. Escalate to Supervisor/Manager as needed.
• Attend meetings and training sessions as assigned.
• Communicate effectively interdepartmentally, ensuring accurate and timely radio communication.
• Maintain proficiency in the natural history and individual identification of animals.
• Escalate abnormal or concerning animal observations to Supervisor, Animal Experiences in a clear and objective manner.
• Prepare and distribute food to guests during giraffe feeding experience, ensuring adherence to safety and hygiene protocols while maintaining a high-quality educational guest experience.
• Active participation in regular shift and area check-ins with fellow team members and provide support and recognition to promote continuous improvement and morale.

Benefits

• Retirement Plan
• Mental Health Support