Animal Experiences Supervisor Seasonal

Join the PRIDE and Brookfield Zoo Chicago’s mission to ignite emotional connections with wildlife that spark conservation action while leading vital programs to protect endangered species. Our beautiful 235-acre campus offers a living classroom that is home to over 3,500 animals representing 500 species. Brookfield Zoo Chicago is embarking on a groundbreaking, ambitious Next Century Plan to achieve our vision.

Requirements

• High school diploma or educational equivalent (e.g., GED.) required
• Must be at least 18 years of age
• One year prior experience in a team lead or supervisory capacity responsible for guiding and supporting staff to achieve daily operational goals
• One year of customer service-related work experience required
• Proven experience safely working around or with live animals, with a strong understanding of animal observation, enrichment, and welfare principles
• Strong interpersonal and communication skills with the ability to engage guests in a courteous and professional manner
• Ability to remain calm and respond effectively in emergency situations
• Dependable and punctual, with a strong sense of responsibility
• Ability to work with little supervision required
• English fluency at a professional working proficiency
• Cultural competency; experience and/or ability to work and interact effectively with a diverse, multicultural audience and team
• Strong alignment with the mission, values, and community impact goals of Brookfield Zoo Chicago

Benefits

• Support for life issues at no cost to employees and their immediate family
• Eligible employees are automatically enrolled at 6% on a pre-tax basis
• Employee Pre-tax and/or Roth after-tax contributions available
• First of the quarter following one year of service, eligible employees receive matching contributions of up to 3%
• The employer match for Seasonal employees is vested on a 6-year graded vesting schedule based on Years of Service