Director, Business Operations (Product Lifecycle & Go-To Market)

Director of Business Operations role at Brooklinen, leading product development and go-to-market process across teams, requiring 10-15+ years of experience in business operations, product operations, or cross-functional leadership within consumer brands.

Requirements

• 10–15+ years of experience in business operations, product operations, or cross-functional leadership within consumer brands
• Deep expertise in soft goods product development
• Fluent in how products move from concept through sampling, development, approvals, production, and launch
• Experience building or improving cross-functional go-to-market processes
• Exceptional relationship-building and influence skills with the ability to establish trust quickly across teams and senior stakeholders
• Strong situational leadership and negotiation skills when navigating competing priorities
• A builder’s mindset with the ability to introduce structure where needed, while remaining pragmatic and flexible
• High standards, strong follow-through, and a bias toward action

Benefits

• Up to 100% medical, dental, and vision coverage (employee-only)
• Fertility & family-building support (up to $20,000 lifetime)
• 401(k) with a 4% company match
• 16 weeks fully paid parental leave
• 20 vacation days (25 after 5 years) plus year-round Summer Fridays
• Hybrid work schedule with two core in-office days (Tues–Thurs)
• Remote Thanksgiving week and remote last week of December
• Up to four additional remote weeks per year with approval
• 40% employee discount plus seasonal product allowance
• One Medical, Talkspace, and $1,000 per year via Joon for wellness
• One-month paid sabbatical at five years