Insurance Customer Service Representative

Role Overview

As an Insurance Customer Service Representative, you will be a key point of contact for our clients, providing timely and accurate information while ensuring a positive customer experience. This role involves addressing inquiries, resolving issues, and offering support on a variety of insurance-related matters.

What You Will Do

Establish customer relationships, respond to customer inquiries, provide information about insurance policies, assist with policy changes, investigate and resolve customer issues, and educate customers about insurance options.

Why It Might Be a Fit

This role requires excellent communication skills, people-oriented skills, and the ability to work in a team environment. You should be proactive in problem-solving and able to learn computer functions.

Requirements

• Interest in marketing products and services based on customer needs
• Excellent communication skills - written, verbal, and listening
• People-oriented
• Detail oriented
• Proactive in problem-solving
• Able to learn computer functions
• Ability to work in a team environment

Benefits

• Bonus based on performance
• Competitive salary
• Opportunity for advancement
• Paid time off
• Training & development