Insurance Customer Service Representative

Role Overview

As an Insurance Customer Service Representative, you will be a key point of contact for our clients, providing timely and accurate information while ensuring a positive customer experience. This role involves addressing inquiries, resolving issues, and offering support on a variety of insurance-related matters.

What You Will Do

Respond to customer inquiries via phone and email, provide information about insurance policies, assist with policy changes and renewals, and investigate and resolve customer issues.

Why It Might Be a Fit

You will have the opportunity to establish customer relationships, use a customer-focused approach to educate customers about insurance options, and work in a team environment.

Requirements

• Interest in marketing products and services based on customer needs
• Excellent communication skills - written, verbal, and listening
• People-oriented
• Detail oriented
• Proactive in problem-solving
• Able to learn computer functions
• Ability to work in a team environment

Benefits

• License reimbursement
• Bonus based on performance
• Competitive salary
• Flexible schedule
• Opportunity for advancement
• Paid time off
• Training & development