Customer Experience Representative
BRUNT WorkwearUnited States
Posted March 27, 2026
48000 - 54000 USD
Full Time
About the Company
BRUNT is a company that engineers better boots and apparel for tradesmen and women by working directly with real workers to learn what they actually need to execute their jobs.
Job Description
We are looking for a Customer Experience Representative to join our team at BRUNT. The ideal candidate will be passionate about people, empathetic, and a great communicator. In this role, you will engage with customers on the phone, solve problems, and build lasting relationships.
Requirements
- Passionate about people
- Empathetic
- A natural problem solver
- A great communicator
- Flexible
- Experience in customer service role
- Proven ability to drive amazing customer experiences
- Experience navigating and resolving customer issues
- Strong written and verbal communication skills
- Technical proficiency managing multiple platforms
- Excellent organizational skills with ability to multitask and prioritize
- Highly collaborative
- Positive attitude and ability to take ownership of tasks
Benefits
- Comprehensive medical, dental, and vision insurance options
- 401(k) plan with Company Match
- 15 days of PTO, plus 11 paid holidays and sick leave
- Performance-based bonus eligibility and Equity if applicable
