Customer Experience Representative

We believe in the power of connectivity and are seeking a Customer Experience Representative to join our team. As a key role, you'll develop and nurture strong customer relationships and deliver outstanding service.

Requirements

• Responsible for providing customer service for all customers.
• Very strong telecommunications skills, must be able to balance multiple, complex and time sensitive duties all at the same time.
• Experience in dealing with challenging interpersonal situations using flexibility to create positive change.
• Strong face to face, written and verbal communications skills.
• Experience diffusing difficult customer situations.

Benefits

• 401(k)
• 401(k) matching
• Dental insurance
• Employee assistance program
• Employee discount
• Flexible spending account
• Health insurance
• Health savings account
• Life insurance
• Paid time off
• Referral program
• Vision insurance