Implementation & Training Specialist (ITS)

BS&A Software is seeking an Implementation & Training Specialist to assist with the implementation of BS&A's ERP software in local governments and utility districts throughout the country. The ideal candidate will have strong communication skills, excellent customer facing skills, and the ability to work independently in a fast-paced environment.

Requirements

• Bachelor's degree in Business, Accounting/Finance, Information Systems, or equivalent work experience
• Strong communication skills, both written and verbal
• Excellent customer facing skills with the ability to simplify technical aspects for non-technical users
• Ability to work independently, manage personal tasks effectively, take initiative in problem-solving, and meet deadlines
• Ability to manage stress and anxiety levels in complex and fast-paced environments
• Prior experience with SaaS platforms, especially Government Technology SaaS solutions, is desirable but not required

Benefits

• Competitive pay
• Health Insurance – BCBS of Michigan – Employer-paid premium
• Health Savings Plan – Employer contributes 75%
• Dental Insurance – Employer-paid premium
• Vision Insurance – Employer-paid premium
• Retirement – 401(k) – Employer-paid
• Retirement – 401(k) – Employer matches 50% of team member contribution
• Paid Parental Leave
• Disability Insurance – Employer-paid premium
• Life Insurance – Employer-paid premium
• Generous PTO and Holiday Time
• Company-sponsored events