Senior Operations Associate

At bswift we’ve been transforming benefits administration since 1996, making it simpler, smarter, and more human. Our state-of-the-art, cloud-based technology and services empower employees to understand, manage, and love their benefits. We’re looking for motivated and goal-driven individuals who share our passion for delivering excellence and creating solutions that make a difference.

Requirements

• 3+ years’ experience in benefits administration or client services role
• 2+ years of project management
• Solid Technical background
• Must be proficient in Excel (VLOOKUP, Pivot Tables, Basic Functionality)
• Good written/verbal communication skills and the ability to communicate with both technical and non-technical personnel
• Ability to operate and make timely decisions in an ambiguous, fast-paced atmosphere
• Must be able to quickly sort through complex subject material
• Strong analytical skill set and ability to effectively use data for strategy
• High level of productivity, reliability, responsibility, attendance, dependability, organization and accuracy/thoroughness
• Ability to take initiative to meet challenges with resourcefulness and new innovative approaches while maintaining a high level of quality
• Must possess a passion for teamwork, client service and reaching business results through problem solving
• Experience in benefits administration system technology, payroll, HRIS or related software
• A Bachelor’s degree from a four-year college or university; or equivalent combination of education and experience

Benefits

• Paid Time Off
• 401k Matching
• Retirement Plan