Technology, Service Desk Associate
BTIGNew York, New York, United States
Posted July 31, 2025
85000 - 115000 USD year
Full Time
About the Company
BTIG is a global financial services firm specializing in investment banking, trading, research, and brokerage. With offices worldwide, BTIG offers personalized multi-asset class execution and expertise across sales trading, portfolio management, electronic trading, and more. Committed to excellence and client success, the firm leverages its industry expertise to provide end-to-end solutions for a diverse global clientele.
Job Description
Seeking a Desktop Support Specialist to join the Technology team in New York. This individual will be responsible for both remote and in person support for all Employees.
Requirements
- Minimum 2-4 years of general IT Support with extensive customer-facing experience
- Experience with incident management/ticketing system like ServiceNow
- Proficiency in current protocols, operating systems and standards including Windows 10, Windows 11, Microsoft/Office 365
Benefits
- Competitive compensation and benefits package
- Salary range is based on a variety of factors including, but not limited to, location, years of applicable experience, skills, qualifications, licensure and certifications, and other business and organization needs
