[Fintech] Operations Specialist (Mandarin-speaking)
BTSEIskandar Puteri, Johor, Malaysia
Posted August 5, 2025
Full Time
About the Company
BTSE Group is a global blockchain technology company specializing in exchange, payments, and infrastructure development. The BTSE exchange offers extensive cryptocurrency trading with over USD $30B in monthly volume, while its payments platform supports fiat and crypto transactions for 50+ major currencies. Additionally, BTSE provides enterprise solutions that allow businesses to integrate its exchange infrastructure and services, offering a distinctive suite of tools for blockchain-based financial operations.
Job Description
BTSE Group, a global fintech and blockchain technology leader, is seeking a Mandarin-speaking Operations Specialist. The role involves supporting client onboarding, monitoring customer issues, collaborating with internal teams, and creating internal resources. BTSE offers white-label exchange and payment solutions to over 100 corporate clients worldwide.
Requirements
- Proficient in both verbal and written Mandarin and English.
- Strong interpersonal skills and professional attitude.
- Ability to think independently and solve problems.
- Minimum of 2 years’ experience in Customer Service or Compliance related roles.
- Willingness to work on a shifting schedule.
Benefits
- Competitive total compensation package
- Various team-building programs and company events