Claims/Risk Manager

The Claims/Risk Manager's primary duty is to receive and process the day-to-day operations of the claims department. The role involves managing claims adjusters, training new employees, and assisting with company liability insurance. The position requires proficiency in Microsoft Office and various software applications.

Requirements

• Manage claims adjusters daily workload
• Train incoming claims adjusters on database and handling of claims
• Continuously manage and update existing incidents and claims in database
• Assist in administering company liability insurance
• Research, prepare and provide reports
• Utilize video surveillance software
• Assess claims and apply preventive measures to minimize risk
• Interview and record witness statements
• Draft, prepare and respond to correspondence
• Approve and deny claims
• Preserve video of customer-related matters
• Prepare Victim’s Statement to collect reimbursement for losses from criminal activity
• Collect reimbursement for losses from third-party damages
• Purge matters that have reached statute of limitations
• Create and maintain forms
• Offer feedback for placement and upkeep of camera system
• Communicate and update stores regarding claims procedures
• Field and respond daily to email and telephone inquiries from stores
• Act as Administrator of Mitratech/LawTrac
• Develop and implement risk management strategies, policies, and procedures
• Conduct risk assessments, identify potential risks and provide recommendations for risk mitigation
• Monitor and report on risk management activities, performance, and results
• Provide training and support to employees on risk management processes and procedures

Benefits

• 25 Days PTO
• Medical
• Dental
• Vision
• 401k 100% Match up to 6%