Key Account Manager

Buckland is looking for a Key Account Manager to build and maintain long-term relationships with strategic clients, drive revenue growth, and ensure client satisfaction. The ideal candidate will have a strong ability to navigate complex client needs and drive service performance.

Requirements

• Bachelor's degree in business, Marketing, or related field (or equivalent experience)
• Minimum 7 years of industry experience, with a demonstrated ability in account management
• Certified Customs Specialist (CCS), Licensed Customs Broker (LCB) or equivalent certification is highly preferred
• Strong communication, negotiation, and relationship-building skills
• Ability to analyze data and develop actionable insights
• Proficiency in CRM tools and Microsoft Office Suite
• High level of organization, time management and attention to detail
• Ability to work independently and as part of a team in a fast-paced environment
• Experience managing large or complex accounts preferred
• Strong presentation, selling, and interpersonal skills to build relationships and identify cross-selling opportunities preferred
• Ability to creatively develop solutions to meet client needs and overcome business challenges preferred

Benefits

• Competitive salary
• Benefits package
• Matching retirement plan
• Friendly, collaborative work environment
• Opportunities for professional development & ongoing learning
• Chance to be part of a growing organization