The Sales Teammate position’s primary responsibility is to fulfill our mission statement: “To create the most enjoyable shopping experience possible for our Guests.” Additionally, Sales Teammates perform a variety of sales, merchandising and operational tasks assigned by Store Management.
Requirements
- Greet Guests with a friendly, engaging attitude, and is consistently prepared to provide legendary service to each Guest.
- Answer questions regarding the store and its merchandise.
- Recommend, select, and help locate or obtain merchandise based on Guest needs and desires.
- Achieve personal sales-per-hour, average sales and total net sales goals set by Store Management.
- Provide legendary service throughout the store in these top four areas: Front 5, sales floor, fitting rooms, and the register area.
- Maintain and share knowledge of current sales and promotions, policies regarding payment and exchanges, and security practices.
- Fill out and effectively use the Sales Presentation Guide (SPG) daily to accomplish goals.
- Meets or above performance standards in all Buckle business builders and guest loyalty including fit appointments, Buckle credit card and guest connect.
- Place Special Orders or call other stores to find desired merchandise.
- Maintain and build good Guest relationships to develop a client based business.
- Develop and maintain knowledge of Buckle’s customer service expectations in order to meet the needs of every Guest.
- Consistently perform leadership actions and maintain high standards, whether or not the Manager is present.
- Teammate Recruiting, Training and Development
- Visual Merchandise Management
- Operations
- Supervisory Responsibilities
Benefits
- Teammate Discount
- Performance Bonuses
- Employee Assistance Program
- 401(k)
- Paid Sick Time