Emergency Services, Shelter Case Manager

The Shelter Case Manager provides case management services for women and children at emergency shelters, including assistance with obtaining housing, developing life skills/income, and achieving greater self-determination. The Case Manager is supervised by the Program Director and works closely with the Senior Resident Advocate in general shelter operations.

Requirements

• Minimum of two years case management and/or direct service delivery, preferably working with issues of homelessness and/or domestic violence, substance abuse, mental health, and child abuse prevention
• Ability to interact in a supportive and professional manner with a diverse population of women and children
• Ability to handle multiple tasks, including service provisions, documentation, rule enforcement and crisis intervention
• Ability to build individual life skills, including family finance and budgeting skills
• Available to work occasional weeknights and/or weekends as needed
• Knowledge of Alameda County resources for homeless and underserved populations
• Excellent oral and written skills
• Valid California Drivers License and access to personal automobile
• Certification required as Certified Domestic Violence Counselor (training offered soon after hire if needed)
• Ability to complete statistical reports in a timely manner

Benefits

• Medical
• Dental
• Vision
• Employee self-managed 403b retirement benefits
• Ancillary benefits
• Access to Flexible Spending Accounts
• Generous leave benefits