Head of Enablement role at BuildOps, a fast-growing technology startup, leading the build-out of the industry's leading operational platform. The candidate will define the multi-year enablement vision and strategic roadmap, own the BuildOps Academy, and lead a team of functional enablement managers and analysts.
Requirements
- Proven track record building and scaling enablement programs across multiple functions (Revenue, PS, CS, or similar) in a high-growth SaaS environment
- Familiarity with AI-powered enablement tooling (e.g., AI content creation, personalization engines, AI coaching) and a genuine enthusiasm for applying AI to enablement workflow
- Strategic thinker who operates fluently in executive conversations while staying close enough to the work to guide quality and execution; influences without authority and aligns diverse stakeholders around a shared vision
- Data-driven mindset with experience defining success metrics, building dashboards, and using insights to iterate on programs
- 5+ years in enablement or learning & development, with at least 2+ years in a leadership role managing a team
- Hands-on experience with an LMS, including curriculum design, content governance, and reporting (Docebo strongly preferred)
- Clear, compelling communicator who can translate complex product or process information into engaging learning experiences
Benefits
- Generous equity grant
- Comprehensive benefits package
- Flexible PTO and hybrid work schedules
- One-time work-from-home allowance
- Hubs in Los Angeles, San Francisco, Toronto, and Raleigh with hybrid work schedules and lunch provided for in-office days
- Company events and team-building activities, both in-person and virtual
- Fast-paced, collaborative, and dynamic work environment
- Opportunities for growth and career advancement
- Chance to work with cutting-edge technology and innovative solutions
- The chance to get in on the ground floor and build something truly groundbreaking for ourselves and our amazing customers
