Implementation Manager

Buildout is a company that provides an AI deal engine for CRE brokerages. The Implementation Manager role is responsible for guiding customers through the onboarding process and ensuring a smooth transition between steps. The team is fully remote and open to candidates across most of the US.

Requirements

• 2+ years experience in a customer-facing role like customer success, support, or sales
• Experience in customer onboarding, implementation, or training is strongly preferred
• Salesforce or similar CRM experience required
• Strong project management and organization skills with the ability to manage a full pipeline of customers across the onboarding lifecycle
• Curiosity and initiative to learn technical products deeply and translate that knowledge into simple training methods for our customers
• Excitement about embracing change and contributing new ideas in a collaborative team environment

Benefits

• Flexible PTO
• 14 paid company holidays
• Paid parental leave
• 401(k) with 4% company match
• Fully remote work culture with a monthly remote work reimbursement
• Challenging problems to solve with a committed and supportive team who are invested in your growth and development