Lead CSR (Head Teller)
Builtwell BankChattanooga, Tennessee, United States
Posted March 2, 2026
Full Time
About the Company
Builtwell Bank is a community‑focused financial institution with more than 24 branches across Tennessee and Northwest Georgia, dedicated to serving consumers, small businesses, and commercial clients. The bank offers a full suite of banking products—including checking, savings, credit cards, consumer and commercial loans, mortgages, insurance, and expert financial advice—while emphasizing personalized service and customer loyalty. Builtwell differentiates itself through its mission of “every customer comes back and brings a friend,” combining a strong local presence with modern digital tools such as internet banking, mobile apps, and remote deposit to provide flexible, secure access to funds. The institution’s commitment to safeguarding customer privacy and encouraging responsible social media use underscores its focus on trust and security.
Job Description
The Lead CSR will represent Builtwell Bank with integrity and deliver world-class customer service while supervising CSRs and running a teller window. The role requires excellent communication skills, basic computer skills, and the ability to work with money transactions with high accuracy.
Requirements
- High school diploma or GED
- Basic computer skills
- Excellent communication skills
- Stellar customer service skills
- Ability to work with money transactions with high degree of accuracy
- Ability to stand for extended periods of time and lift up to 25 pounds in coin or currency