Auto Parts Counter Sales I (Full Time) #27

The Counter Sales Level 1 provides friendly and courteous over-the-counter direct sales to customers, takes orders in-person and by phone, and supports the overall performance of store operations.

Requirements

• Attend work every day, on time, as scheduled, unless management authorizes time-off
• Demonstrate courteous, respectful, and kind conduct toward every customer and co-worker
• Cooperate and coordinate well with coworkers and as a team member
• Maintain neat, clean, and professional appearance
• Provide exceptional customer service including assisting in determining parts needed
• Partner with more experienced/knowledgeable employee when necessary to effectively offer options to solve customer problems
• Learn to research part's availability through computer and catalogs for stock numbers, inventory status, and pricing
• Locate and pull parts for orders, check in, put up, straighten, dust, and rearrange stock as needed
• Complete assigned online training programs which in some instances include knowledge tests
• Handle cash and credit transactions; properly invoice/credit customer accounts
• Follow manager's instructions on how to correctly handle new and defective core returns from customers
• Process incoming inventory, put up stock
• Pull appropriate parts to complete customer order. Tag the orders for delivery
• Ability to safely drive a vehicle in different weather and traffic conditions
• Work home store inventory/assist in other location's inventory, if assigned
• Clean (pick-up trash, sweep, mop, etc.) and maintain inside and outside of building area

Benefits

• 401(k) employer matching
• Company Paid Vacation, Holidays, and Sick Days
• Medical, Dental, and Vision
• Company Paid Basic Life Insurance & Long Term Disability
• Short Term Disability
• Flexible Spending Accounts
• Additional Supplemental Life Insurance
• Accident Insurance
• Hospital Indemnity
• Employee Assistance Program
• Employee Purchase Discounts
• Scholarship Program
• Earning Incentives and Bonuses