Hospital Concierge Officer (Bank)
BupaLondon, England, United Kingdom
Posted April 14, 2026
28720 - 28720 GBP
Full Time
About the Company
We’re a health insurer and provider. With no shareholders, our customers are our focus.
Job Description
Hospital Concierge Officer providing a welcome service to Patients, Consultants and Visitors, ensuring high customer care and service standards.
Requirements
- Proven experience of delivering customer services to an exceptionally high standard
- Front of House/Reception experience
- Great communication skills including conflict resolution
- Passionate about the patients journey
- Strong interpersonal skills with empathetic nature
- Ability to interact with IT scheduling systems
- Self-motivated and proactive when problem solving
- IT Literate
- Excellent organisational skills
Benefits
- generous Paid Time Off
- 401k Matching
- Retirement Plan
- Generous Parental Leave