Sr Manager Customer Experience

This role is responsible for managing key customer relationships to drive sales growth, customer retention, and increased purchasing with the company.

Requirements

• Develop and maintain relationships with key customers
• Drive business impact by building, developing and scaling existing team
• Manage escalated customer relationships efficiently and effectively
• Develop strategic priorities and translate customer needs into development and sales opportunities
• Monitor and manage contract renewals and expansion, as well as pipeline
• Manage business continuity events

Benefits

• Health Insurance
• Dental Insurance
• Vision Insurance
• 401(k) Matching
• Paid Time Off