Customer Care and Sales Advisor
Cable ONETexas, United States
Posted March 13, 2026
Full Time
About the Company
Cable One values the contributions of our associates and offers an excellent benefits package, emphasizing a collaborative work environment where ideas and teamwork thrive.
Job Description
Customer Care and Sales Advisor role at Sparklight, a Cable One brand, involves providing personalized and thoughtful communication to customers, handling customer inquiries, and performing entry-level sales and support tasks.
Requirements
- Learn and apply Retention Sales and Customer Care concepts, procedures, and methodologies
- Perform entry-level sales and support tasks within a designated region or business area
- Respond to inbound customer inquiries via phone or ticketing systems
- Handle a variety of customer-facing duties, including addressing requests to disconnect or remove services, providing billing and pricing information, and scheduling service appointments
- Meet or exceed weekly and monthly sales activity goals
- Follow company-approved scripts to ensure consistent communication
Benefits
- Health from Day One: Medical, dental, and vision plans start immediately
- Protect What Matters: Life insurance for you and your loved ones
- Recharge & Refresh: Generous paid time off for vacations, holidays, and personal days
- Plan for Tomorrow: 401(k) with 100% company match (up to 5%) from day one
- Extra Peace of Mind: Group legal plan and identity theft protection