Customer Care and Sales Advisor - I
Cable ONEGulfport, Mississippi, United States
Posted March 13, 2026
Full Time
About the Company
Cable One and our family of brands is an equal opportunity employer, committed to diversity and inclusion.
Job Description
As a Customer Care and Sales Advisor I, you'll be the supportive voice and solutions partner for our customers, building trust by listening empathetically and responding clearly, and handling more complex situations, resolving issues, and matching customer needs with the right products and services.
Requirements
- Learn and apply Retention Sales and Customer Care concepts, procedures, and methodologies
- Perform entry-level sales and support tasks within a designated region or business area
- Respond to inbound customer inquiries via phone or ticketing systems, providing personalized and thoughtful communication
Benefits
- Health from Day One: Medical, dental, and vision plans start immediately
- Protect What Matters: Life insurance for you and your loved ones
- Recharge & Refresh: Generous paid time off for vacations, holidays, and personal days
- Plan for Tomorrow: 401(k) with 100% company match (up to 5%) from day one
- Extra Peace of Mind: Group legal plan and identity theft protection